Pro-Active Monitoring
Pro-active
monitoring of your IT Systems status ensures issues are fixed before they become
problems, improving uptime and efficiency.
Our Pro-Active Monitoring and Alert service lets us monitor your servers, workstations
and network in detail and respond to any issues that may occur. When a problem arises,
Cybertraks team proactively notifies you and can resolve the problem. Now you can
rest at night knowing our engineers are ready to jump into action.
Key Benefits
Pro-Active Customer Support
We monitor your hardware and software every 5-15 minutes, allowing us to proactively
resolve possible service outages before they happen.
Reduce Your Downtime
Proven monitoring systems alert our engineers to current problems and possible future
issues through our extensive daily and monthly analysis reports.
Save Time, Less Management
Offloading server monitoring tasks to Cybertrak allows you to focus on growing your
business.
Affordable
Low cost options to suit your budget from as little as £25 per server per month and £1.25 per workstation.
What Can We Monitor?
We install a very small piece of software on to your windows servers and workstations,
this enables us to monitor your systems 24x7 and perform additional daily checks.
Here are just a few 24x7 checks we can perform
- Internet Connectivity – so we know when your internet is down.
-
Server Performance Monitoring – so we know when your servers are overworked.
- Event Log Checks – so we know when your server is having
issues.
- Windows Service Checks – in the event a windows service
fails we can correct the problem.
- Disk Space Check – ensuring that you do not run out of disk space that
can cause some services to fail.
Here are just a few daily checks we can perform
- Anti Virus Definition Check – we can ensure that your up-to-date with
the latest definitions.
- Backup Check – ensuring that your backup
is completed.
- Exchange Store Size – we can ensure your Microsoft
Exchange Store does not reach its limit and cause down time.
How Much Does It Cost?
From as little as £25 per server and £1.25 per workstation per month we can start
today and you can enjoy peace of mind that you’re covered. We can just monitor or
both monitor and remote support. Check out the table below for details:
|
|
Just Monitor
|
Monitor and Remote Support
|
|
Setup Fee
|
£20 per Server
|
None
|
|
Contract Terms
|
30 Days
|
12 Months
|
|
Included Support Hours
|
None
|
2 Hours*
|
|
Server
|
£25
|
£50
|
|
Workstation
|
£1.25
|
£2.50
|
|
Network Device**
|
£5
|
£10
|
* Hours are on a non-roll over basis, additional
Remote Hardware Support hours can be provided.
** Network device must be SNMP enabled.
Getting Started
Contact us today to get started.